Terms and Conditions

  • Unlimited on-net calls is subject to fair usage policy.
  • 10GB data is limited
  • Validity 30 days. The package can be renewed for BD 8 incl. VAT. Please use short code *777#
  • Bahrain Telecommunication Company has the right to withdraw and/or modify this package at any time.
  • For the activation of any data add ons, the Lucky package should be active for the number.
  • Bahrain Telecommunication Company has the right to withdraw and/or modify any data add on at any time.

FAIR USAGE POLICY (FUP)

Scratch and Win terms & Conditions:

1. This Scratch & Win promotion expires on 29 June 2021 and all Scratch &Win coupon must be redeemed by Winning Customers before that date.

2. Bahrain Telecommunication Company BSC(“BTC”) is not responsible or liable for any Scratch & Win coupons that become lost or damaged or that are not redeemed prior to 31 December 2020.

3. BTC shall not be responsible or liable for any loss or injury of any kind whatsoever as may be suffered by any Winning Customer or other people in respect of any Digital Prize or Physical Prize, including any loss or injury as may result from the manner in which any such Prize is used by any person.

4. Each Winning Customer shall be solely responsible for taking all compliance actions as may be required in respect of any Physical Prize that he or she may win including, but not limited to, having to register, insure, and be licensed to drive any Physical Prize that is a motorized vehicle.

5. Digital Prizes shall become readily available for Winning Customers upon being won while all Physical Prizes must be collected in person by Winning Customers at the below location:

Lucky Retail Kiosk
Ground Floor, Bahrain Commercial Center Building
AL MAUTHANNA AVENUE
CENTRAL MANAMA
0304 CAPITAL GOVERNORATE, Bahrain

6. Physical Prizes will not be delivered to any person at any other address other than the above, under any circumstances.

7. Each Winning Customer must present the original Scratch & Win coupon and at least one valid photo ID when collecting his or her Physical Prize (including current passport, drivers license or CPR card)

8. In all cases, the Winning Customer is solely responsible for the collection of any Physical Prize and BTC bears no responsibility or liability for failure by any Winning Customer to collect, or to arrange for collection of, his or her Physical Prize.

 

Terms and Conditions for competition in Lucky’s social media pages:

1.  Competition is valid for Bahrain residents only.

2. Tagging fake/spam accounts will disqualify the account’s entry.

3. Prize(s) should be collected from the Lucky Retail Shop. (address mentioned above)

4. The Prize(s) cannot be exchanged for cash.

5. The winner should contact the Lucky team through its social media pages by DM (Direct Message) in Instagram or Facebook within 14 days of date of declaration through social media post. Failure to do so will result in disqualification of the winner. No claim will be entertained after 14 days.

6. The winner should collect their prize within 14 days of the date of DM. No claim will be entertained after 14 days.

7. Any decision made by BTC will be considered final.

8. Each Winning Customer must present his/her original CPR and at least one other valid photo ID when collecting his or her Physical Prize (including current passport, drivers license.)

9. Physical Prizes will not be delivered to any person at any other address other than the one mentioned above, under any circumstances.

10. BTC has the right to add/delete or modify any rule mentioned here at any time.
 

Terms & Conditions for win gold promotion:

1. This campaign will start on May 15, 2021 and expires on July 13, 2021.

2. Customers will be eligible to enter the raffle by activating a Lucky prepaid SIM or renewing their Lucky package within the period of the campaign.

3. Prize should be claimed within 6 months, failure to collect the prize within the prescribed time will lead to forfeiture of claim to it and unclaimed prizes will be transferred to the MOICT.

4. All Physical Prizes must be collected in person by Winning Customers at the below location during its working hours.:
– Lucky Kiosk, ground floor
– Bahrain Commercial Center Building
– AL MAUTHANNA AVENUE
– CENTRAL MANAMA
0304 CAPITAL GOVERNORATE, Bahrain

5. Each Winning Customer must present the at least one valid photo ID when collecting his or her Physical Prize (including current passport, valid drivers license or valid CPR card).

6. In all cases, the Winning Customer is solely responsible for the collection of any prize and Batelco bears no responsibility or liability for failure by any Winning Customer to collect, or to arrange for collection of, his or her Prize.

7. The winning customer should have an active package on the date of the raffle draw as well as at the time of collection of the package. Failure to do so will lead to forfeiture and a new raffle draw will take place after informing and approval by MOICT.

MOIC/PC/16303/2021