Terms and conditions

Terms & Conditions of Scratch & Win promotion

  1. This Scratch & Win promotion expires on 19th June, 2023.
  2. Prize shall become available to the Customers within 24 hours of activation.
  3. The prize is non transferrable.
  4. The Prize cannot be exchanged for monetary value or any other item.

شروط وأحكام عرض امسح واربح

  1. ينتهي عرض امسح واربح يوم 19 يونيو 2023
  2. الجائزة متاحة للعملاء في غضون 24 ساعة من تفعيلها
  3. الجائزة غير قابلة للتحويل.
  4. لا يمكن استبدال الجائزة بقيمة نقدية أو أي عنصر آخر.

Social Media Terms and Conditions

  • The competition is valid for Bahrain residents only.
  • Tagging fake/spam accounts will disqualify the account’s entry.
  • Prize(s) must be collected from the Lucky office in Manama after confirmation is received.
  • The Prize(s) cannot be exchanged for cash unless the prize offered is a cash prize.
  • The winner should contact the Lucky team through its social media pages by DM (Direct Message) on Instagram or Facebook within 8 weeks of the date of declaration through social media post. Failure to do so will result in the disqualification of the winner. No claim will be entertained after 8 weeks. Further instructions on collecting the prize will be provided through DM
  • The winner should collect their prize within 30 days of the date of DM. No claim will be entertained after 30 days.
  • Lucky reserves the right to deny any prize without providing any reason whatsoever.
  • Each Winning Customer must present his/her original CPR and at least one other valid photo ID when collecting his or her Physical Prize (including current passport, driver’s license etc.)
  • Lucky has the right to add/delete or modify any rule mentioned here at any time. Any decision made by Lucky will be considered final.

FAIR USAGE POLICY (FUP)